How Will You Stay Informed About Emergencies?

Your safety is our top concern – that’s why Del Norte Office of Emergency Services wants to make sure you know about emergencies and incidents as they happen.

The Del Norte Community Alert System powered by Everbridge to make sure you know about issues that may affect your safety. This system allows Emergency Services to contact thousands of residents in seconds so you can find out about an emergency right away.

Receive important messages from Del Norte Office of Emergency Services via email, phone, and much more!

How Does It Work?
The process begins when local emergency services issues a message about a potential safety hazard or concern. Next, emergency services will send a message through your primary contact path. If you don't confirm receipt of the message, the system will try to reach your second contact path and continues trying to reach you until you confirm receipt.

The success of this service relies on YOU. Having your latest contact information is the only way to ensure that we can contact you in an emergency. It only takes about a minute to enroll! 

Del Norte Office of Emergency Services Respects Your Privacy!!
We will never share or distribute your personal information, unless required to do so by law. Additionally, Del Norte Office of Emergency Services will never use your information for any purpose other than to send emergency notifications or information pertaining to our community.

          

Step-by-Step Instructions on How To Sign Up and Register for Alerts!

RESIDENT ALERT SIGN-UP INSTRUCTIONS – OPT-IN

Click on “Sign Up Now” button to add your information to this notification system.

You will be asked to create an account:

  • Create a Username and Password
  • Usernames must be a minimum of 4 acceptable characters. Acceptable characters are: uppercase and lowercase letters, numbers, period, dash (-), underscore (_), and at symbol (@). No other characters or symbols are permitted at this time.
  • Password must be 8 to 64 characters long and contain at least one letter and one number. Special characters are permitted, but limited to !@#$%^&*(). Select a security question and enter its answer
  • Enter a Registration Email Address. This address is used to send temporary passwords, if you forget your credentials.
  • Accept the Terms of Use by checking the box
  • Click “Create Your Account”

Complete Your Profile
After creating your user name and password, you’ll be brought to a page where you can complete your profile. This is where you enter your personal information, including First Name, Last Name and Registration Email.

Next, you will select how you want to receive alerts. Options may include SMS text messages, email, mobile phones, landlines, or a mobile application for Android and iOS devices. The order you set these contact paths will be the order we will try and reach you in the event of an emergency.

You can register as a resident or business
Use your company name for first and last name if registering a business.

Enter any Locations You Care About
We send alerts based on a geographical location on a map. Insert up to five addresses for which you want to receive an alert if the location is affected by an incident or upcoming event.

IMPORTANT– If the address you provided is not in our database of known addresses for our jurisdiction, you will be presented with other options to add your address into this system, including: selection from a list of suggested addresses,or dropping a pin to select your location on the map (Microsoft Silverlight plug-in is required). You will not receive any location based alerts if you do not provide a complete address.

Enter Additional Information
Provide your jurisdiction with additional information, such as being CERT certified, Engineering experience or other special skills that might be needed in our disaster in our community.   You may also volunteer information such as mobile impaired or on home oxygen to help us know what special needs you might have.  All information is voluntary and kept confidential.

Congratulations!

Once you have finished and saved your account, you have successfully signed up.

If you have any questions, please contact Cindy Henderson, Emergency Services Manager (707) 954-8775 or [email protected]